Coastal Pines Announces Hospitality Program

 Coastal Pines Technical College has recently announced a new pilot program focusing on the hospitality industry. This new program was developed in partnership with the Sea Island Company that is consistently awarded the prestigious Forbe's Five-Star rating for providing only the pinnacle of excellence in resort services.   Scholarships will be awarded to a competitive selection of 12 participants who are committed to this excellence and a long-term career in the hospitality industry.

 Training comprises an introduction to the full scope of business operations and the skills necessary for providing guests with the most positive experience that they expect and deserve. Participants who successfully complete the Hospitality Academy are guaranteed interviews with Sea Island Company. 


Non-Negotiable Standards

Show genuine interest in people (important with fellow team members and guests)

Demonstrate gracious manners

Make eye contact, smile, and speak to everyone you encounter

Dress the part (have everything you need to do a great job)

Arrive early (on time is late)

Stay professional at all times

Think about others

Be a team player (the opposite of that's not my job)

Anticipate needs

Take direction

 

Topics

Employability Skills

Teamwork

Problem-Solving

Time Management

Attitude and Work Ethic

Adaptability/Flexibility

Customer Service

Communicating with Challenging Customers

Hotel Business

Rooms

Food and Beverage

Restaurant

Managed Services

Tourism

Events

Leadership

Industry Tour

 

Qualifications

To qualify, you must be 18 years or older, meet the minimum employment qualifications and be committed to attending all classes and completing the program

 

The application Deadline is Sunday, April 2, 2017. To apply, submit your resume and cover letter to HospitalityAcademy@CoastalPines.Edu. If selected for an interview, you will be contacted via phone and email to schedule a day/time. (Please be sure that you provide a valid phone number with voice-mail activated for communication purposes.)From the interviews, 12 participants will be selected and contacted via phone and email to complete an online registration form. A drug screen and background check may be required prior to admission into the academy.

 

Schedule

Registration Fee: Scholarship provided by Sea Island Company

Dates: May 2 - June 17 | Tu/We/Th

Time: 6-9pm

Location: Brunswick

Contact Hours: 48

Class Days: 16

Get more information on the program by visiting http://www.coastalpines.edu/hospitality/ 

Find more information on The Sea island Company by visiting http://www.seaisland.com/

Here the full interview with Dr. Snell and Ms. Dileo below


 
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